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About the Role
Job Description
Key player in all project evolutions and continuous improvement releases of the Services End to End solution, based on ServiceMax and Salesforce.
The business processes included in the scope of the services platform are:
Service Sales and Customer Support
Service offers and service Contract management
Service execution from work order creation to closure, through dispatching, scheduling and execution
Integration with spare part logistics managed in the ERP systems
Integration with the Finance processes managed in the ERP systems
Designation
Services Business Analyst
Qualification
University or Engineering degree, preferably in Computer Science
Experience (in years)
8
Skill Set Required
Salesforce Solution Design & Multi-Cloud Strategy
Enterprise Integration & API Design
Digital Transformation & Process Automation
Agile Delivery & Stakeholder Engagement
Mentoring, Coaching & Knowledge Sharing
Strategic Planning & Cross-Functional Leadership
Additional Scope
The business processes included in the scope of the services platform are:
Service Sales and Customer Support
Service offers and service Contract management
Service execution from work order creation to closure, through dispatching, scheduling and execution
Integration with spare part logistics managed in the ERP systems
Integration with the Finance processes managed in the ERP systems
Your scope is part of the large-scale Services business within Schneider Electric.
You are reporting to the Services Capability Leader.
Your scope is global and includes as a key technology the ServiceMax suite of tools, which sits on the Salesforce platform, and is integrated with ERP systems such as SAP and ORACLE.
Requirements
Job Description
Key player in all project evolutions and continuous improvement releases of the Services End to End solution, based on ServiceMax and Salesforce.
The business processes included in the scope of the services platform are:
Service Sales and Customer Support
Service offers and service Contract management
Service execution from work order creation to closure, through dispatching, scheduling and execution
Integration with spare part logistics managed in the ERP systems
Integration with the Finance processes managed in the ERP systems
Designation
Services Business Analyst
Qualification
University or Engineering degree, preferably in Computer Science
Experience (in years)
8
Skill Set Required
Salesforce Solution Design & Multi-Cloud Strategy
Enterprise Integration & API Design
Digital Transformation & Process Automation
Agile Delivery & Stakeholder Engagement
Mentoring, Coaching & Knowledge Sharing
Strategic Planning & Cross-Functional Leadership
Additional Scope
The business processes included in the scope of the services platform are:
Service Sales and Customer Support
Service offers and service Contract management
Service execution from work order creation to closure, through dispatching, scheduling and execution
Integration with spare part logistics managed in the ERP systems
Integration with the Finance processes managed in the ERP systems
Your scope is part of the large-scale Services business within Schneider Electric.
You are reporting to the Services Capability Leader.
Your scope is global and includes as a key technology the ServiceMax suite of tools, which sits on the Salesforce platform, and is integrated with ERP systems such as SAP and ORACLE.
About the Company