About the Role
SAP PP Consultant (Min SAP Exp 6-8 years)
Key responsibilities
•
Monitor, log, categorize, and prioritize SAP PP incidents raised by business users
(tickets, emails, calls).
•
Perform initial analysis, reproduce issues, identify root cause in PP master data,
configuration, or integration with MM, SD, QM, and WM.
•
Provide timely resolution or workarounds for incidents within agreed SLAs and
update tickets with clear technical and functional analysis.
•
Handle incidents across core PP areas: BOMs, routings, work centers, production
versions, MRP, planned orders, process/production orders, capacity planning,
confirmations, and settlements.
•
Support integration issues related to material availability, reservations, goods
movements, batch management, and shop-floor execution.
•
Coordinate with business key users for requirement clarification, testing of fixes,
and incident validation in QA/UAT.
•
Prepare incident analysis reports, KPIs (volume, SLA compliance, recurring
issues), and propose preventive actions.
•
Create and maintain knowledge base articles, SOPs, and FAQs to reduce repeat
incidents.
•
Participate in minor enhancements, change requests, and transport movements
related to PP.
•
Support month-end / year-end production closing activities from an
incident-management perspective.
•
Adhere to organization incident and change management processes.
Required skills
•
Strong functional knowledge of SAP PP discrete industries, including
configuration experience. Mainly Order creation, release & confirmation,
Integration with Planning, Good knowledge on Printing of documents, Collective
Orders, Major Strategies Used, Knowledge on Information system of Orders,
Handled Different types of Subcontracting, Demand Management, Material
Requirement planning, MRP Basics, MRP Results, EDI /IDOC integration,
Exposure to QM, PM integration topics is added advantage, Exposure to MES
system is added advantage, Archiving knowledge of Order is added advantage
•
Good understanding of integration with MM, SD, QM, WM/EWM, and CO from an
incident-resolution point of view.
•
Experience in production scenarios such as MTS/MTO, subcontracting, rework,
reprocessing, and variant configuration (nice to have).
•
Hands-on experience with ticketing tools (e.g., ServiceNow, Remedy) and
SLA-driven support.
Behavioural Skills:
•
Excellent communication skills both verbal and written with the ability to tailor
communication to the intended audience (excellent English is a must)
•
Team player and networking (colleagues as well as external partners)
•
Business Customer centric and capacity to deliver high level of service
Requirements
SAP PP Consultant (Min SAP Exp 6-8 years)
Key responsibilities
•
Monitor, log, categorize, and prioritize SAP PP incidents raised by business users
(tickets, emails, calls).
•
Perform initial analysis, reproduce issues, identify root cause in PP master data,
configuration, or integration with MM, SD, QM, and WM.
•
Provide timely resolution or workarounds for incidents within agreed SLAs and
update tickets with clear technical and functional analysis.
•
Handle incidents across core PP areas: BOMs, routings, work centers, production
versions, MRP, planned orders, process/production orders, capacity planning,
confirmations, and settlements.
•
Support integration issues related to material availability, reservations, goods
movements, batch management, and shop-floor execution.
•
Coordinate with business key users for requirement clarification, testing of fixes,
and incident validation in QA/UAT.
•
Prepare incident analysis reports, KPIs (volume, SLA compliance, recurring
issues), and propose preventive actions.
•
Create and maintain knowledge base articles, SOPs, and FAQs to reduce repeat
incidents.
•
Participate in minor enhancements, change requests, and transport movements
related to PP.
•
Support month-end / year-end production closing activities from an
incident-management perspective.
•
Adhere to organization incident and change management processes.
Required skills
•
Strong functional knowledge of SAP PP discrete industries, including
configuration experience. Mainly Order creation, release & confirmation,
Integration with Planning, Good knowledge on Printing of documents, Collective
Orders, Major Strategies Used, Knowledge on Information system of Orders,
Handled Different types of Subcontracting, Demand Management, Material
Requirement planning, MRP Basics, MRP Results, EDI /IDOC integration,
Exposure to QM, PM integration topics is added advantage, Exposure to MES
system is added advantage, Archiving knowledge of Order is added advantage
•
Good understanding of integration with MM, SD, QM, WM/EWM, and CO from an
incident-resolution point of view.
•
Experience in production scenarios such as MTS/MTO, subcontracting, rework,
reprocessing, and variant configuration (nice to have).
•
Hands-on experience with ticketing tools (e.g., ServiceNow, Remedy) and
SLA-driven support.
Behavioural Skills:
•
Excellent communication skills both verbal and written with the ability to tailor
communication to the intended audience (excellent English is a must)
•
Team player and networking (colleagues as well as external partners)
•
Business Customer centric and capacity to deliver high level of service
About the Company
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