Q A Lead

QA Lead , who will implementing CMMI practices
Qualifications & Certifications
1. Engineering Graduate or Master of Computer Applications (MCA) or Master’s in Business
Administration (MBA)
2. Certified in one or more Quality certifications viz. – CMMi, Six Sigma, CSM, ITIL, SAFE Agile, etc.
Required Skills (Must have) along with necessary industry experience
Functional
1. 10+ years of Quality consulting experience, working in the IT organization of MNCs
2. Experience in facilitating SAP delivery teams as a SQA Professional
3. Should have good knowledge of SDLC and various Software development frameworks (Agile,
Iterative, DEVOPS)
4. knowledge on Release Management/ Application Monitoring Concepts is desirable
5. Define & Implement the Quality Assurance strategy & processes for E2E IT Service Delivery
Organization
6. Experience in Agile & SAFE Agile processes.
7. Provide strategic recommendations and action plans to drive business performance and
transformation.
8. Develop roadmaps for implementing project management, Organizational change management,
and design thinking initiatives.
9. Lead and manage transformation projects from initiation to closure, ensuring timely delivery and
quality outcomes.
10. Experience in CMMi SVC (Preferably in 3.0) would be an added advantage.
11. Experience in leading Quality / Transformation / Strategic / Six Sigma Projects
12. Go-to-person for all Quality related information.
13. Coordinating the overall governance for the quality initiatives & certifications
14. Should be experienced in working with tools such as Service Now /Tableau/ Solman/ Jira
15. Capture, Monitor & Analyze Performance KPIs for the delivery organization and report key insights
that’ll help improve the efficiency & performance.
16. Should have the ability to conduct Trainings on all Quality-related tools & processes.
17. Experience in managing senior stakeholders.

General
1. Total experience of 10+ years, with excellent communication and coordination skills.
2. Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail
3. Drive and build upon a culture of continuous improvement by developing innovative idea
4. Monitor project progress, identify risks and issues, and implement mitigation strategies
5. Monitor quality assurance programs and processes to identify gaps and risk assessment
6. High quality organizational and facilitation skills
7. Self-motivated, positive attitude and ability to inject optimism
8. Ability to challenge status quo and lead discussions in the right direction
9. Experience of working in a highly matrixed organization
10. Ability to collaborate with various teams locally and globally
11. Ability to influence without authority
12. Ability to articulate thoughts and ideas clearly
13. Excellent interpersonal skills, ability to negotiate the best things for the organization
14. Experience in managing partners, consultants and suppliers
15. Crisis, conflict, issues management skills
16. Eye for detail as well as understanding of the big picture
17. Ability to work with ambiguous information
18. Foresight and ability to plan with little or no information
Essential Day-to-Day Responsibilities:
1. Support in Transformation initiatives/ larger programs, Provide Process consultation and
facilitation to the teams.
2. Conduct the Process compliance audits
3. Perform RCA Analysis to identify the root cause and proposing action items.
4. Collect the project & RUN metrics to identify the deviations; derive insights & inferences.
5. Tracking and following up the action items at a project/org. level
6. Ensure all quality requests are addressed in a timely manner with optimal solution
7. Conducting regular trainings on processes
8. Effectively plan & organize work to deliver consistent results
9. Ensure regular and optimal communication with all stakeholders
10. Stakeholders Management

Requirements