Product Owner

Key Responsibilities:
- Act as the primary liaison between business stakeholders and the technical team.
- Gather, analyze, and document new project requirements, ensuring clarity and alignment with business goals.
- Define project scope, timelines, and deliverables in collaboration with cross-functional teams.
- Create and manage detailed user stories, epics, and tasks in Jira, ensuring backlog is always up-to-date and prioritized.
- Facilitate backlog grooming, sprint planning, and review sessions.
- Ensure seamless communication and alignment between business and development teams.
- Leverage Customer Experience (CX) insights to inform product decisions and enhancements.
Required Skills & Qualifications:
- Proven experience as a Product Owner or Technical Business Analyst in an agile environment.
- Strong understanding and hands-on experience with Jira for backlog and project management.
- Excellent stakeholder management and communication skills.
- Ability to translate complex business requirements into clear technical specifications.
- Familiarity with Customer Experience (CX) principles and tools.
- Experience working with or knowledge of the Medallia platform is a strong plus.
- Strong analytical and problem-solving skills.
- Self-motivated, organized, and capable of managing multiple priorities.
Preferred Qualifications:
- Bachelors in CS, Engineering, or other advanced degree
- Medallia certified
- Familiarity with Product Owner role or BA roles.

Requirements