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About the Role
Experience: 4 to 6 Years
Mandatory Skills : Channel Management, Service Management, Problem Management, Service Delivery Management, itil
Strong Communication skills (verbal/written) are key for this role.
- Experience in creating and maintaining process documentation
- Strong service management knowledge based on ITIL processes
- Good working experience Microsoft Application like Word, Excel and reporting applications.
- Strong stakeholder management skills.
- Solid exposure to Remedy /Service Now ticketing systems
- Extensive experience in Change Management and reporting
- ITIL Certification will be an added advantage.
Requirements
Experience: 4 to 6 Years
Mandatory Skills : Channel Management, Service Management, Problem Management, Service Delivery Management, itil
Strong Communication skills (verbal/written) are key for this role.
- Experience in creating and maintaining process documentation
- Strong service management knowledge based on ITIL processes
- Good working experience Microsoft Application like Word, Excel and reporting applications.
- Strong stakeholder management skills.
- Solid exposure to Remedy /Service Now ticketing systems
- Extensive experience in Change Management and reporting
- ITIL Certification will be an added advantage.
About the Company
Cigres Technologies Private Limited is a technology consulting and services company that focuses on helping clients resolve their significant digital problems and enabling radical digital transformation using multiple technologies on premise or in the cloud. The company was founded with the goal of leveraging cutting-edge technology to deliver innovative solutions to clients across various industries.